PRIVACY POLICY

Platte Clove Works

Effective Date: May 2026

 

At Platte Clove Works ("we," "us," "our," or "Company"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website platteclovestudio.com (the "Site"), use our services, and interact with us.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Site or Services.

1. INFORMATION WE COLLECT

Information You Provide Directly

We collect information you voluntarily provide to us, including:

• Contact Information: Name, email address, phone number, and mailing address

• Project Information: Details about your project, timeline, budget, and specific needs

• Communication: Messages, inquiries, and correspondence you send us through our contact form, email, or phone

• Service Requests: Information related to quotes, estimates, or service requests

Information Collected Automatically

When you visit our Site, we may automatically collect certain information:

• Browser and Device Information: Browser type, device type, operating system, and device identifiers

• Usage Information: Pages visited, time spent on pages, links clicked, and referral sources

• IP Address: Your internet protocol (IP) address and location data

• Cookies: We may use cookies to enhance your experience (see section on Cookies below)

2. HOW WE USE YOUR INFORMATION

We use the information we collect for the following purposes:

• To respond to your inquiries and provide customer service

• To send you quotes, estimates, and project information

• To communicate with you about our services

• To follow up on service requests and maintain customer relationships

• To send you promotional emails or newsletters (with your consent)

• To improve our website and services

• To comply with legal obligations

• To prevent fraud and enhance security

3. HOW WE SHARE YOUR INFORMATION

We do NOT sell or rent your personal information to third parties. We may share your information in the following limited circumstances:

• Service Providers: With vendors who help us operate our website, send emails, or process payments (these providers are bound by confidentiality agreements)

• Legal Requirements: When required by law, court order, or government request

• Business Transfers: In the event of a merger, acquisition, or sale of assets

• With Your Consent: When you explicitly authorize us to share your information

4. DATA SECURITY

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

We recommend using strong passwords and keeping your contact information current.

5. YOUR RIGHTS AND CHOICES

Access and Correction

You have the right to access, update, or correct your personal information at any time by contacting us.

Opt-Out of Communications

If you receive promotional emails from us, you can opt out by clicking the "unsubscribe" link in the email or by contacting us directly.

Deletion Requests

You may request deletion of your personal information by contacting us. We will comply with your request unless we are required to retain the information for legal or business purposes.

Cookies

Most web browsers allow you to control cookies through your browser settings. You can choose to accept or reject cookies, though rejecting them may affect your experience on our Site.

We use Google Analytics to understand how visitors use our Site. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

6. THIRD-PARTY WEBSITES

Our Site may contain links to third-party websites (such as social media platforms). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

7. CHILDREN'S PRIVACY

Our Site and services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 13, we will delete it promptly. If you believe we have collected information from a child under 13, please contact us immediately.

8. CALIFORNIA PRIVACY RIGHTS

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to:

• Know what personal information is collected
• Know whether personal information is sold or disclosed
• Delete personal information collected from you
• Opt-out of the sale of your personal information

To exercise these rights, please contact us with your request.

9. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our Site and updating the "Effective Date" above.

Your continued use of our Site following the posting of revised Privacy Policy means that you accept and agree to the changes.

10. CONTACT US

If you have questions about this Privacy Policy or our privacy practices, please contact us:

 

Company Name: Platte Clove Works

Email: platteclovestudios@gmail.com

Phone: 845-217-7498

Website: platteclovestudio.com

Location: Saugerties, NY

 

© 2026 Platte Clove Works. All rights reserved.