These Terms and Conditions ("Agreement") are entered into by and between Platte Clove Works ("Company," "we," "us," "our") and you ("Customer," "you," "your"). By visiting our website, requesting a quote, or engaging our services, you agree to be bound by these Terms and Conditions.

Please read this Agreement carefully. If you do not agree to these terms, do not use our website or request our services.

1. SERVICES

Platte Clove Works provides excavation and carpentry services to residential customers in the Hudson Valley area, including but not limited to:

• Site preparation, grading, and drainage work using mini excavator equipment
• Custom carpentry builds including decks, sheds, and handcrafted pieces
• Consultation and design services

All services are provided on an as-requested basis and subject to our availability and your approval of a written quote or estimate.

2. QUOTES AND ESTIMATES

Quotes and estimates provided by Platte Clove Works are:
 

• Valid for 30 days from the date provided

• Based on information provided by the customer

• Subject to change if project scope, materials, or timeline change

• Non-binding until a signed contract or purchase agreement is executed

• Not guaranteed if site conditions differ from initial assessment

We reserve the right to adjust estimates if unforeseen conditions are discovered during the project.

3. PAYMENT TERMS

Payment terms are specified in individual project agreements and quotes. Standard payment terms include:
 

• 50% deposit due upon acceptance of quote to secure scheduling

• Balance due upon project completion

• Payment methods accepted: check, cash, credit/debit card

• Late payments may result in suspension of services

• A 1.5% monthly finance charge may apply to overdue balances

4. SCHEDULING AND PROJECT TIMELINE

Project timelines are estimates and subject to:
 

• Weather conditions and seasonal factors

• Unexpected site conditions or complications

• Availability of materials and equipment

• Changes requested by the customer

• Other unforeseen circumstances beyond our control

We will communicate schedule updates and delays as soon as possible. Delays do not entitle you to cancel the project or withhold payment unless specified in a separate written agreement.

5. SITE ACCESS AND PREPARATION

The customer agrees to:
 

• Provide safe and clear access to the project site

• Identify and mark any underground utilities (call 811 before excavation)

• Notify us of any hazardous materials or special site conditions

• Keep the site accessible during scheduled work hours

• Ensure appropriate insurance coverage for the property

Failure to provide proper site access or utility location may delay the project, and additional charges may apply.

6. WARRANTY AND LIABILITY

Our Warranty

Platte Clove Works warrants that all work will be performed in a professional and workmanlike manner, consistent with industry standards. We will address defects or issues brought to our attention within a reasonable timeframe following project completion.

Warranty coverage does not include:
 

• Normal wear and tear

• Damage caused by weather, acts of nature, or customer neglect

• Modifications made by the customer or third parties

• Issues resulting from failure to follow maintenance recommendations

• Cosmetic variations in natural materials

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PLATTE CLOVE WORKS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO THESE TERMS OR OUR SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Our total liability under this Agreement shall not exceed the amount paid for the services in question.

7. CANCELLATION AND CHANGES

Cancellations:
 

• Projects may be cancelled with at least 72 hours notice (for small jobs) or 7 days notice (for larger projects)

• If cancelled after work has begun, you will be charged for work completed plus any materials purchased

• Deposits are non-refundable if work has started or materials have been ordered

 

Project Changes:

• Changes to project scope must be approved in writing

• Changes may result in additional costs and timeline adjustments

• Verbal agreements are not binding; all changes must be documented

8. CUSTOMER RESPONSIBILITIES

The customer agrees to:
 

• Provide accurate information about the project and site

• Ensure proper permits are obtained (unless we agree in writing to obtain them)

• Comply with local building codes and regulations

• Provide safe working conditions for our team

• Not interfere with our work or equipment

• Follow any safety instructions or recommendations we provide

9. PERMITS AND REGULATIONS

Unless specified otherwise in writing:
 

• The customer is responsible for obtaining necessary permits

• Platte Clove Works is not responsible for permit delays or denials

• The customer is responsible for compliance with local zoning and building codes

• Work will not begin until required permits are obtained

10. SAFETY

Platte Clove Works takes safety seriously. The customer agrees to:
 

• Keep children and pets away from the work site

• Not operate our equipment

• Report any unsafe conditions immediately

• Follow our safety instructions

• Maintain appropriate insurance coverage

Platte Clove Works will conduct all work in compliance with OSHA regulations and industry safety standards.

11. MATERIALS AND QUALITY

Materials used in projects will be of good quality and appropriate for the intended purpose. If specific materials are not requested, Platte Clove Works will select materials based on industry standards and project requirements.

Variations in natural materials (wood grain, color, texture) are normal and expected. Minor cosmetic variations do not constitute defects.

12. PHOTOGRAPHS AND TESTIMONIALS

By engaging our services, you agree that Platte Clove Works may:
 

• Take photographs of completed projects for portfolio and marketing purposes

• Display project images on our website, social media, and marketing materials

• Request testimonials or references about your experience

• Use your name and location (with permission) in connection with project photos

If you prefer not to have project photos shared publicly, please notify us in writing before work begins.

13. LIMITATION OF USE

You agree not to:
 

• Use our website for any unlawful purpose or in violation of any laws

• Interfere with or disrupt the functionality of our website

• Attempt to access or tamper with our systems or data

• Harass, abuse, or threaten our staff

• Make false or defamatory statements about our business

14. THIRD-PARTY CONTENT

Our website may contain links to third-party websites and services. Platte Clove Works is not responsible for the content, accuracy, or practices of third-party sites. Your use of third-party sites is at your own risk and subject to their terms and conditions.

15. MODIFICATION OF TERMS

Platte Clove Works reserves the right to modify these Terms and Conditions at any time. Changes will be posted on our website with an updated "Effective Date." Your continued use of our website or services following changes constitutes your acceptance of the updated terms.

16. GOVERNING LAW

These Terms and Conditions are governed by the laws of the State of New York and the County of Ulster, without regard to conflict of law principles. Any legal action or proceeding shall be brought exclusively in the courts located in Ulster County, New York.

17. DISPUTE RESOLUTION

In the event of a dispute, we encourage resolution through good-faith communication. If a dispute cannot be resolved informally, you agree to attempt mediation before pursuing legal action.

For disputes involving amounts under $5,000, small claims court may be an appropriate forum. For larger disputes, arbitration or litigation in Ulster County, New York courts may be necessary.

18. SEVERABILITY

If any provision of these Terms and Conditions is found to be invalid or unenforceable, that provision will be modified to the minimum extent necessary to make it valid, and the remaining provisions will remain in full force and effect.

19. ENTIRE AGREEMENT

These Terms and Conditions, along with any separate written quotes or contracts, constitute the entire agreement between you and Platte Clove Works regarding our services. No other communications, representations, or agreements (oral or written) are binding unless signed by both parties.

20. CONTACT US

If you have questions about these Terms and Conditions, please contact us:

 

• Company Name: Platte Clove Works

• Email: platteclovestudios@gmail.com

• Phone: 845-217-7498

• Website: platteclovestudio.com

• Location: Saugerties, NY

 

By using our website or requesting our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

 

© 2026 Platte Clove Works. All rights reserved.